LEGAL NOTICE

Version dated March 1, 2026

Publisher

Welcome to the website: www.white-river-gems.com (the “Site”), published by White River Gems (“WRG”), a sole proprietorship whose registered office is located at:

21, rue d'école, 67560 Rosheim – France

Registered with the Trade and Companies Register of Saverne under number 532 220 746
SIRET number: 532 220 746 00046
VAT number: FR 55 532 220 746

Contact

Email: emmanuel(at)white-river-gems.com
Phone: +33 (0)6 08 55 81 77

Design, development and publication: Emmanuel THOREUX

Terms of Use

Use of this Site is subject to these Terms of Use.
WRG reserves the right to modify them at any time.

Continued use of the Site constitutes full acceptance of these terms.

Intellectual Property

All content (texts, images, logos) is protected under intellectual property laws.
Any reproduction without prior written consent is strictly prohibited.

Liability

WRG shall not be held liable for any direct or indirect damages resulting from the use of the Site.

Applicable Law

These terms are governed by French law.

PRIVACY POLICY (GDPR COMPLIANT)

1. Data Controller

WHITE RIVER GEMS (WRG)
21, rue d'école, 67560 Rosheim – France
SIRET: 532 220 746 00046

Contact: emmanuel(at)white-river-gems.com

2. Data Collected

We may collect:

identity data (name, email, address)
order data
payment data (processed securely via Stripe)
browsing data (IP, cookies)

3. Legal Basis

Processing is based on:

contract performance
legal obligations
legitimate interest
user consent

4. Purpose of Processing

order management
customer support
fraud prevention
marketing (with consent)
website improvement

5. Data Recipients

Data is shared only with:

hosting provider (Wix)
payment processor (Stripe)
delivery services

6. Data Retention

customer data: duration of relationship
invoices: 10 years
marketing: 3 years
cookies: 13 months

7. Your Rights

You have the right to:

access
rectify
delete
restrict processing
data portability

Contact: emmanuel(at)white-river-gems.com

8. Complaints

You may lodge a complaint with the CNIL

9. Security

Appropriate technical measures are implemented (SSL, secure hosting).

TERMS AND CONDITIONS OF SALE (TOS)

1. Scope

These Terms apply to all purchases made on:
www.white-river-gems.com

2. Seller Identification

WHITE RIVER GEMS (WRG)
21, rue d'école, 67560 Rosheim – France
SIRET: 532 220 746 00046
VAT: FR 55 532 220 746

Email: emmanuel(at)white-river-gems.com

3. Products

Products are natural gemstones.

Each piece is unique (variations in color, inclusions, structure are normal).

Photos are non-contractual.

4. Orders

Orders are confirmed after payment.

WRG reserves the right to refuse orders in case of:

fraud suspicion
payment issues

5. Prices

Prices are in EUR, VAT included.
Shipping costs are added at checkout.

6. Payment

Secure payment via Stripe or bank transfer.
No banking data is stored by WRG.

7. Shipping

delivery within EU
maximum legal delay: 30 days
tracking included

Risk transfers upon delivery.

8. Right of Withdrawal

You have 14 days to withdraw from your purchase.

Conditions:

unused product
returned in original condition

Return shipping costs are borne by the customer.

9. Legal Guarantees

conformity guarantee
hidden defects guarantee

⚠️ Natural characteristics are not defects.

10. Returns

Contact: emmanuel(at)white-river-gems.com

11. Data Protection

Handled according to Privacy Policy.

12. Retention of Title

Ownership remains with WRG until full payment.

13. Intellectual Property

All content is protected.

14. Liability

WRG is not liable for indirect damages or misuse.

15. Force Majeure

WRG is not liable for events beyond its control.

16. Disputes

Disputes are subject to French law.
Mediation is available.